Our Policies

Pricing Policy

Harlings E-Sales Ltd. reserves the right to change prices, terms, specifications and warranties for products on this website at any time without prior notice. Harlings E-Sales Ltd. attempts to post accurate information but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and Harlings E-Sales Ltd. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, Harlings E-Sales Ltd. will inform you of the error - at which time you may either cancel or re-confirm your order.

Any other questions? We’re here to help. Simply call us direct at 1-604-687-1948 or toll free at 1-866-687-1955. Email us at Please enable Javascript to view. Or click on the chat icon on the right hand side of your screen. Our trained professionals are ready to help you make the best choice possible.

FREE Shipping

Harling’s online provides free shipping on all purchases. We tailor the shipping method to suit the value of your order:

  • Orders under $500 are shipped via CANADA POST Priority Mail.
  • Orders over $500 are shipped via FedEx Overnight shipping. Orders shipped to rural, remote or areas without FedEx service will be shipped using alternative shipping agencies. Overnight shipping may not be available in all areas.
  • Orders over $75,000 are shipped with Brinks delivery service.

Special Shipping Requirements

Planning a surprise? We can often make special arrangements for discreet and timed deliveries. Talk to us about your plans and we’ll ensure they’re flawlessly executed.

Shipping To A Different Address

Shipping to an address other than your billing address?  Before placing your order, simply call the toll free number on the back of your credit card and add an alternative shipping address to your account. If this alternative shipping address is required, please ensure it is lodged in the system prior to making your purchase.

Our Shipping Policies

In the case of international orders, Harling’s regrets to inform that we cannot be held responsible for any customs fees or charges assessed by the destination country. We are required by law to disclose the full value of the contents and cannot alter the value. In the case of a returned item, the purchaser shall be responsible for any customs fees or charges incurred in the original shipping of the item. For more information about international customs fees please contact your local customs office.

 

 

Sales Event Policies

Your jewellery design consultant will assist you in understanding which special offer is best for you at the time of purchase.

Event special offers cannot be combined and cannot be applied with any other discount offers.

All credit offers are based on approved credit and are subject to the terms and conditions of TD Finance.

Tax back gift cards are applied based on the value of the DESIGNER BRAND component of your purchase, tax back amounts are not applied to the cost of center stones or any non- DESIGNER BRAND items.

Not applicable on prior purchases.

Our PRICE MATCH GUARANTEE gives you the very best possible price. Comparing item must be from an authorized jeweler’s website and must be verifiable and currently “in stock”. Gray market and independent vendors selling ‘LK&Q’ will not be considered. Only valid within 30 days of purchase date.

Offers are at the sole discretion of Harling's Jewellers and can be changed without notice